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Moving made
easy

Great value energy rates.
No lock-in contracts.
Connect in minutes.

Smiling lady with boxes Smiling lady moving boxes
We make moving easier.

Great rates, no lock-in contracts and award-winning local service are just a few reasons to choose ActewAGL.

You’ll be joining a leader in clean, renewable energy - and we make moving easy with our ACT same-day* and NSW next-day^ electricity guarantee.

*Same-day electricity connection in the ACT, as long as you let us know by 1pm, or we'll cover up to $500 of related expenses per day.
^NSW next-day connection of your electricity guaranteed, when you book online before 2pm on any given business day.

Benefits of being an ActewAGL customer

Great rates, no lock-in contracts.
Benefit from great value energy rates with no lock-in contracts. Switching to ActewAGL is only a few clicks away. Just provide a few details and we’ll take care of the rest.
We’re trusted and local.
We’ve been supplying energy to the ACT and surrounds for over 100 years. We’re local through-and-through. Our Customer Care team is in Canberra, and you can visit us at our Energy Bar at 40 Bunda Street for in-person support.
Backed by our sustainability promise.
We’re committed to bringing the ACT and surrounds good energy by offering sustainable energy solutions - so you can live a good life, now and into the future. You’ll find green and carbon neutral choices for all products and services.

Ranked #1 energy provider for customer experience 2021/2022

CSBA Sense CX Quarterly Best in Sector Awards for energy.

Terms and conditions

    • ACT residential established site.
    • Business days only. If you're moving today and need an urgent electricity connection, please complete an online request before 1pm. Alternatively, you can call us before 1:30pm to arrange a connection.
    • Electricity supply only.
    • Additional fees may apply.
    • Resident must ensure there is safe and unhindered access to premises electricity meter.
    • If the electricity at the premises is not connected, the resident must switch off the main power switch/switches on the switchboard.
    • Follow and implement any other connection instructions provided by ActewAGL.

     

    Situations resulting in ineligibility for same-day electricity connection in the ACT

    • Request to connect to a premises that has not had electricity connected for 6 months or more.
    • Request to connect to a premises deemed unsafe by ActewAGL.
    • When delays are due to circumstances beyond ActewAGL’s control (for example, extreme weather, natural disasters).
    • The meter at the premises is not accessible or removed.
    • The meter is not in working order or is non-compliant.
    • Wrong address or connection date was provided – or mistakenly, the power is believed not to be connected.
    • When ActewAGL has requested the disconnection and the reason for the disconnection has not been rectified.
    • NSW residential established site.
    • Business days only. If you’re moving the next day and need an urgent electricity connection, please complete an online request before 2pm. Alternatively, you can call us before 3pm to arrange a connection.
    • Electricity supply only.
    • Additional fees may apply.
    • Resident must ensure there is safe and unhindered access to premises electricity meter.
    • If the electricity at the premises is not connected, the resident must switch off the main power switch/switches on the switchboard.
    • Follow and implement any other connection instructions provided by ActewAGL.

     

    Situations resulting in ineligibility for next-day electricity connection in NSW

    • Request to connect to a premises that has not had electricity connected for 6 months or more.
    • Request to connect to a premises deemed unsafe by ActewAGL.
    • When delays are due to circumstances beyond ActewAGL’s control (for example, extreme weather, natural disasters).
    • The meter at the premises is not accessible or removed.
    • The meter is not in working order or is non-compliant.
    • Wrong address or connection date was provided – or mistakenly, the power is believed not to be connected.
    • When ActewAGL has requested the disconnection and the reason for the disconnection has not been rectified.
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