Move my meter

We need to know the exact date of the move, at least three weeks in advance.

You should:

• Book your electrician in to do the work (at least three weeks in the future).
• Advise us of the date and time of the move by emailing smartmetering@actewagl.com.au
• We need advance notice so we can ensure the metering aligns with this date.

The relocation of your meter will mostly likely be done by your meter provider. Any questions contact smartmetering@actewagl.com.au

If you have a basic meter and want it moved, we’ll upgrade you to a new meter in the different location. That’s because once a basic meter comes off it can’t go back on.

If you’re in the ACT, your electrician needs to contact Evoenergy (13 10 93) and complete the relevant forms. Once Evoenergy has provided you with a date and time, please let us know by emailing smartmetering@actewagl.com.au so we can coordinate to have a meter installer on site.

Important to note for ACT premises.
The installation won’t be able to go ahead if you have aerial powerlines attached to an overhead connection point at your premises and there’s damage to your timber barge board. If you notice the barge board is old or needs repair, call us on 1300 815 815 and we’ll walk you through next steps and delay your electricity meter replacement. For more information on barge boards, visit: evoenergy.com.au/poa

If you’re in NSW, your electrician needs to contact your local distributor, either Essential Energy or Endeavour Energy.