Request a new meter

Is your site ready to install an electricity meter?

1. All onsite Evoenergy work is complete.

Your builder or electrician needs to have contacted Evoenergy and submitted the relevant forms to connect to the electricity network.

Contact Evoenergy

2. You’ve submitted your application for an electricity meter connection form.

Be sure to fill in your application for an electricity meter connection form early to avoid delays in your meter installation. Once we’ve received the form, we align with Evoenergy and complete the required energy market transactions.

Application for an electricity meter

3. All onsite electrical work is complete.

Your electrician needs to have completed all electrical work onsite and submitted a Certificate of Electrical Safety to Access Canberra.

Certificate of Electrical Safety

4. All required inspections are complete and you have an Access Canberra approval sticker.

Once all requirements are submitted, Access Canberra will inspect the site and approve the work if it’s compliant. Confirmation of this approval is placement of a sticker in the meter board.

Yes, I’m site-ready in the ACT

Great. We’ll have an electricity meter installed at your new site within six business days. Make sure your email includes the site address.

Important to note for ACT premises.
The installation won’t be able to go ahead if you have aerial powerlines attached to an overhead connection point at your premises and there’s damage to your timber barge board. If you notice the barge board is old or needs repair, call us on 1300 815 815 and we’ll walk you through next steps and delay your electricity meter replacement. For more information on barge boards, download our info sheet.

Request meter installation

Note: if you falsely advise that a site is ready for installation and the technicians are unable to complete the work, the process will restart, causing delays.

Is your site ready to install a new meter?

1. You’ve submitted your application for an electricity meter connection form (below).

Application for an electricity meter connection form

Once your application for an electricity meter connection form has been processed:

• We contact your electrician to provide the National Metering Identifier (NMI) allocated to your site by either Essential Energy or Endeavour Energy.
• Your builder or electrician contacts Essential Energy or Endeavour Energy, submitting a request to connect to the electricity network.
• Essential Energy or Endeavour Energy approve the connection and your electrician receives a Permission to Connect (ANCxxx) or Connection Offer Number (CON).

2. All onsite work by either electrical contractor, Essential Energy or Endeavour Energy is complete.

Yes, I’m site-ready in NSW.

Great. We’ll have an electricity meter installed at your new site within six business days. Make sure your email includes the site address.

Request installation

Note: if you falsely advise that a site is ready for installation and the technicians are unable to complete the work, the process will restart, causing delays.

We’re happy to set up a standard* gas connection at your home address.

Learn more about prices

Connect gas and install meter at home

We’ll have your gas connected in about six to eight weeks.

Request gas connection

* Any variation from the standard you’ll get a quote in writing. If you approve, we’ll commence work.

Note: From 8 December 2023, new gas network connections will be prevented in some zones and buildings as per the ACT Government regulations. More information is available on the ACT Government website. These changes do not apply in NSW.

We’re happy to set up a standard gas connection at your business address. You’ll receive a quote in writing. When you approve, we’ll commence work.

Learn more about prices

Connect gas and install meter for business

We’ll have your gas connected in about eight to 10 weeks.

Request gas connection

Note: From 8 December 2023, new gas network connections will be prevented in some zones and buildings as per the ACT Government regulations. More information is available on the ACT Government website. These changes do not apply in NSW.

Please complete this form and send it back to us.

Request gas connection form download

Note: From 8 December 2023, new gas network connections will be prevented in some zones and buildings as per the ACT Government regulations. More information is available on the ACT Government website. These changes do not apply in NSW.