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Payment options

We make paying your bill simple and easy with a range of payment options to suit your needs.

Paying your bill

  • Pay your account in just a few clicks here.

  • Log in to your account at My.ActewAGL to make a payment or transfer credit between accounts.

  • Split the annual cost of your electricity and gas into smaller, predictable fortnightly or monthly payments.

    Find out more about EvenPay.

    Set up EvenPay at My.ActewAGL or speak with one of our Energy Consultants on 13 14 93

    View our direct debit service agreement and FAQs.

  • The full amount of your bill is deducted on the day the payment is due from your nominated savings, cheque or credit card account. This option removes the concern of an overdue bill—you’ll always pay on time. You’ll receive a copy of your invoice for your records.

    Move to FullPay at My.ActewAGL.

    View our direct debit service agreement and FAQs.

  • If you receive payments for solar power generation, you’re eligible for FullPay Solar. If you generate more energy than you use, the net credits will be automatically refunded to your nominated cheque or savings account. If you generate less energy than you use, the remaining balance will be deducted from your nominated account on the day the payment is due.

    Move to FullPay Solar at My.ActewAGL.

    View our direct debit service agreement and FAQs.

  • Contact your financial institution to set this up. ActewAGL’s biller code is 3038.

  • Pay by credit card by calling 1300 309 099 (24 hours). Fees apply for credit card payment.

  • Post a cheque with your payment slip (payable to ActewAGL Retail) to Locked Bag 465 GPO Canberra ACT 2601.

  • Make a payment at any Australian Post office or online at You can also contact 13 18 16. ActewAGL’s Post Billpay Code is 3261.

  • You can choose to pay your ActewAGL bills by having a regular amount deducted from your Centrelink payment. Contact your local Centrelink office to arrange automatic deductions. ActewAGL Electricity and Gas: 555 053 532S

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