Ways to pay your bill

Manage your bill in a way that works for you.

Ways to pay your bill

Paying your bill

  • Pay your account in just a few clicks here.

  • Login to your My.ActewAGL account to make a payment and to transfer credit between accounts.

  • Split the cost of your annual gas and electricity bills into even payments. Pay the same price per fortnight or month, all year round.

    How does this work? The annual total of your ActewAGL account (including current account balance) is averaged out on a monthly or fortnightly basis and deducted from your nominated savings, cheque or credit card account.

    Every six months we re-calculate your payment amount based on your usage and may adjust your deductions accordingly. We’ll notify you in writing of the changed amount.

    Move to EvenPay at My.ActewAGL.

    View our direct debit service agreement and FAQs.

  • The full amount of your bill is deducted on the day the payment is due from your nominated savings, cheque or credit card account. This option removes the concern of an overdue bill—you’ll always pay on time. You’ll receive a copy of your invoice for your records.

    Move to FullPay at My.ActewAGL.

    View our direct debit service agreement and FAQs.

  • If you receive payments for solar power generation, you’re eligible for FullPay Solar. If you generate more credits than you use, net credits will automatically be refunded to your nominated cheque or savings account. If you generate less energy than you use, the remaining balance will be deducted from your nominated account on the day the payment is due.

    Move to FullPay Solar at My.ActewAGL.

    View our direct debit service agreement and FAQs.

  • Contact your financial institution to set this up. ActewAGL’s biller code is 3038.

  • Pay by credit card by calling 1300 309 099 (24 hours). Fees apply for credit card payment.

  • Post a cheque with your payment slip (payable to ActewAGL Retail) to Locked Bag 465 GPO Canberra ACT 2601.

  • Make a payment at any Australian Post office or online at postbillpay.com.au. You can also contact 13 18 16. ActewAGL’s Post Billpay Code is 3261.

  • You can choose to pay your ActewAGL bills by having a regular amount deducted from your Centrelink payment. Contact your local Centrelink office to arrange automatic deductions. ActewAGL Electricity and Gas: 555 053 532S

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