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Check your eligibility here.

Concessions for electricity and gas

Concession cards

If you hold a current concession card and are the electricity and/or gas account holder, you may be eligible for a concession.

The following cards are eligible:

  • Centrelink Pensioner Concession Card (PCC)
  • Centrelink Low Income Health Care Card (HCC)
  • Department of Veterans' Affairs Pensioner Concession Card or Gold Card
  • ACT Services Access Card

In the ACT, the Electricity, Gas and Water Rebate covers electricity, gas and water and is passed on to you via your electricity account. Find out more about ACT rebates. Visit the ACT Government's website for further information.

In NSW, the NSW Government Household Rebate may be applied to your electricity account and the NSW Government Gas Rebate on your gas accounts. Find out more about NSW rebates. Visit the NSW Government's website for further information. 

Am I eligible?

You’re eligible for a concession if:

  • You hold one of the cards above.
  • The energy bill is in your name.
  • The address on your account is your sole or principal place of residence.

How do I apply?

To add a concession card to your account, you’ll need:

  • Your concession card.
  • Your ActewAGL electricity and/or gas account number.

You can submit your details on this simple form if you’re not registered with My.ActewAGL, otherwise please see below. 

Add concession card

You’ll be directed to My.ActewAGL where you can add your card details to your account/s. If you’d prefer to speak to a team member, call us on 13 14 93.

Add card

For more information


There are a range of discounts, rebates and subsidies available to help Canberrans save on everyday living costs, including energy bills. Find out which ones you might be eligible for by answering some quick and easy questions at ACT Government Assistance.


Visit Energy NSW for more information on rebates and discounts, and easy ways to save energy and money.

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